A WORD FROM THE FOUNDERS
-A Message from Marie & James Cantave
"When we started OnCall Medical, we were driven by a single observation from our time in healthcare: Too many patients were arriving at their appointments anxious, not because of their medical condition, but because of the ride itself. As medical professionals, we know that care doesn't begin at the clinic door, it begins the moment you leave your home. We built OnCall to bridge that gap. We didn't just want to create a transportation company, we wanted to create a safety net for our community. To us, safety isn't just a checklist of equipment, though we have the best. It’s a mindset. It’s knowing that the person in the wheelchair or on the gurney isn't just a 'passenger.' They are a father, a grandmother, a neighbor. They are someone’s family. And when they are with us, they are our family. We promise that when you entrust your loved ones to OnCall, you aren't just booking a ride. You are choosing a team that is trained to care, prepared to help, and committed to getting them there safely, every single time. Welcome to the OnCall Family."
-Marie & James Cantave Founders, OnCall Medical


Why OnCall is Different
OUR CORE VALUES
The Values That Drive Us
Medical-Grade Safety
We don't cut corners. Our protocols are derived directly from our founders' healthcare background. Every driver is a trained Non-Emergency Technician who understands that true safety means careful handling, secure equipment, and defensive driving.
Inclusive Care
OnCall is a place where everyone belongs. We strive to make our clients feel more than just "transported" we want them to feel valued. Whether you need ambulatory assistance or gurney support, you will be treated with the dignity and warmth of a family member.
Unwavering Reliability
We know that missed appointments have real health consequences. That’s why we are obsessed with reliability. Families and facilities keep coming back to OnCall simply because they know we show up, we care, and we do the job right—every single time.


Blog
On The Road with OnCall
Stories, safety tips, and updates from Fresno’s most trusted family-owned medical transport team.














